Giving and Receiving Feedback lunchtime talk in Japan

Welcome to our “Giving and Receiving Feedback” lunchtime talk in Japan. Effective feedback is a cornerstone of personal and professional development, yet many individuals struggle with both giving and receiving feedback constructively. In this session, we will explore the importance of feedback in fostering growth and improvement, and provide practical strategies for giving and receiving feedback effectively. By mastering the art of feedback, participants can enhance communication, build stronger relationships, and drive performance improvements within their teams and organizations.

In the Japanese business context, where hierarchy and respect for authority are deeply ingrained, navigating feedback conversations can be particularly challenging. This session aims to empower participants with the skills and confidence to engage in open, honest, and constructive feedback exchanges. Whether you’re a manager providing feedback to your team or an individual seeking to grow and develop, this lunchtime talk will equip you with valuable tools and techniques to navigate feedback conversations with professionalism and empathy.

Talk Objectives:

  1. Understanding the Importance of Feedback: Clarify the significance of feedback in personal and professional development. Discuss how timely and constructive feedback can lead to improved performance, enhanced communication, and stronger relationships.
  2. Creating a Feedback-Friendly Environment: Explore strategies for fostering a culture of feedback within teams and organizations. Discuss the role of trust, transparency, and psychological safety in encouraging open and honest feedback exchanges.
  3. Giving Constructive Feedback: Develop skills for giving constructive feedback that is specific, actionable, and focused on behaviours rather than personalities. Learn how to frame feedback using the Situation-Behaviour-Impact (SBI) model or the “sandwich” approach to maintain a balance of positive and developmental feedback.
  4. Receiving Feedback with Openness: Cultivate an open mindset to receiving feedback as an opportunity for growth and learning. Explore techniques for active listening, suspending judgment, and seeking clarification to fully understand and appreciate feedback from others.
  5. Managing Emotions During Feedback Conversations: Develop strategies for managing emotions and reactions when giving and receiving feedback. Learn how to stay calm, empathetic, and professional, even in challenging or emotionally charged situations.
  6. Seeking and Giving Specific Examples: Encourage participants to provide specific examples when giving feedback and to request specific examples when receiving feedback. Discuss how concrete examples can help clarify expectations and facilitate understanding.
  7. Clarifying Expectations and Action Plans: Ensure clarity around expectations and next steps following feedback conversations. Discuss the importance of establishing actionable goals and action plans to address areas for improvement or capitalize on strengths.
  8. Offering Support and Encouragement: Provide support and encouragement to individuals receiving feedback to help them implement changes and achieve their goals. Explore the role of coaching, mentoring, and ongoing dialogue in supporting continuous growth and development.
  9. Building Trust and Rapport: Recognize the role of trust and rapport in effective feedback exchanges. Discuss how building strong relationships based on mutual respect and understanding can enhance the effectiveness of feedback conversations.
  10. Continuous Improvement and Reflection: Embrace a mindset of continuous improvement and reflection in the feedback process. Encourage participants to reflect on their feedback experiences, seek feedback on their feedback-giving skills, and continually refine their approach over time.

Mastering the art of giving and receiving feedback is essential for personal and professional growth. By embracing feedback as a valuable tool for learning and improvement, participants can enhance their communication skills, strengthen relationships, and drive performance excellence within their teams and organizations. Let’s commit to fostering a culture of feedback where everyone feels empowered to give and receive feedback openly and constructively.

Ready to enhance your feedback skills and contribute to a culture of continuous improvement? Start by applying the practical strategies and techniques discussed in this lunchtime talk to your feedback conversations. Whether you’re giving feedback to others or receiving feedback yourself, remember that every interaction is an opportunity for growth and development. Join us in our journey towards building a feedback-rich environment where everyone thrives and succeeds together.

More Information:

Duration: 60 minutes

Fees: $1299.97  USD 991.50 

For more information please contact us at:

If you would like to register for this talk, fill out the registration form below.


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